Frequently Asked Questions


 

Sales & Inventory FAQs

Toyota of New Orleans is proud to serve the New Orleans area with honest pricing, a stress-free buying experience, and a lifetime powertrain warranty on every new vehicle. Visit us at 13150 I-10 Service Rd or explore our New Inventory

Yes, we have the 2025 Toyota Tundra SR5 CrewMax with rear-wheel drive available. Browse our new vehicle specials or call us to confirm availability.

Our lease and financing offers change monthly. Visit our Finance Center for the latest Toyota incentives or call us directly to learn about current deals.

Yes, you can buy your next Toyota completely online. Browse new or used inventory, select your vehicle, apply for financing, and schedule pickup or delivery. It’s that easy.

You can schedule a test drive online through our Schedule a Test Drive feature, or by calling our sales team at (504) 420-3107.


 

Service & Maintenance FAQs

Our Service Center offers fast oil changes performed by Toyota-trained technicians. Book your appointment online today.

Brake replacement pricing varies by model and condition. Most services range between $150 and $300 per axle. We use genuine Toyota parts and our expert technicians provide a full inspection. Call us for a quote or check our service specials

Yes, through our Toyota Express Maintenance program, we offer same-day service for routine needs like oil changes, tire rotations, and multi-point inspections.

  • Brakes: Squeaking or pulling
  • Tires: Uneven wear or warning lights
  • Oil: Dirty or burning smell
  • Transmission: Slipping or rough shifting

If you notice any of these, schedule service with our certified team.

Yes, visit our Service Center page to book an appointment in just a few clicks.


 

Collision Repair & Warranty FAQs

Yes, our Certified Collision Center is the only Toyota-certified center in New Orleans. We work with all major insurers and repair all makes and models.

Our new Toyotas come with a 3-year/36,000-mile basic and a 5-year/60,000-mile powertrain warranty, plus a free lifetime powertrain warranty. Certified Pre-Owned vehicles include extended coverage.

We offer complimentary loaner cars for qualified warranty repairs. For all other services, our Rent a Toyota program lets you drive a late-model Toyota by the day or week.


 

Financing & Trade-In FAQs

We offer low-APR financing, flexible lease plans, and cash rebate programs. Apply for financing online to save time at the dealership.

Yes, our team specializes in helping buyers with all credit types. Start with our online finance application and ask about our Premier Plan.

Use our online Trade-In Value form to get an instant estimate based on current market data.

Bring your driver’s license, proof of income, insurance, and your trade-in title or payoff info. Contact our Sales Department with questions at (504) 420-3107.


 

Location & Contact FAQs

  • Sales: Monday through Saturday, 9 AM to 8 PM
  • Service: Monday through Friday, 7:30 AM to 6 PM, Saturday 7 AM to 2 PM
  • Closed on Sunday

  • Sales: (504) 420-3107
  • Service: (504) 608-4436
  • Parts: (504) 384-7388
  • Email: [email protected]
    Use Live Chat during business hours for quick answers.

Yes, contact us at (504) 940-0000 to ask about home delivery options for new and used vehicles.